Quick Answer: How Did RockAuto Start?

How reliable is rock Auto?

RockAuto has a consumer rating of 1.59 stars from 489 reviews indicating that most customers are generally dissatisfied with their purchases.

Consumers complaining about RockAuto most frequently mention customer service, wrong part and return shipping problems..

What’s the best online auto parts store?

Amazon is the perfect place to get your car parts because Amazon makes it a pleasant experience for you.Shop Amazon Automotive.Shop Parts Geek.Shop Find It Parts.Shop Auto Parts Warehouse.

Are NAPA Auto Parts good quality?

NAPA has been the recognized quality leader in the auto parts and repair business for decades. NAPA-brand parts are designed to meet OE (original equipment) standards for quality and reliability. Professionals have relied on NAPA parts for over 80 years because they fit right, work right and they last.

Is there a website that tells what parts will fit on another car?

Yes there is. the way I find out what parts interchange with other cars is I go on autozone.com look up the part I need. Scroll down and look for vehicle fitment. That will give you a list of every single vehicle that that part was installed on.

Is RockAuto safe to order from?

Love rock auto! They are a great website but you have to be careful with them like you do any other parts supplier. They carry good quality parts and they carry crap. If you’re looking at one part that cost $40 and another one that cost $10 there’s probably something up with that $10 part.

How does RockAuto sell so cheap?

They are cheaper because of volume sales. I have bought thousands in parts from them and saved thousands,they also E-mail you discount codes that save you money too. They do sell different grade parts ,but I always buy name brand.

How long does RockAuto take to deliver?

Will my order ship today? Orders ship within one business day unless a delay is noted in the part listing (see “…

Does RockAuto return?

If you are within our standard 30 days return policy, click “Arrange a Return/Report a Problem” next to the part to be returned.

How can you tell if ACDelco parts are fake?

INSPECT THE PACKAGING – Always ask an installer if you can view the part packaging prior to installation. If it appears flimsy, lacks the name brand or logo or has a name that is similar to, but not the same as, those you’re used to seeing (such as AZDelco instead of ACDelco), it could be counterfeit.

How do I email RockAuto?

Contact RockAuto: Find below customer service details of RockAuto.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. … Head Office. RockAuto, LLC. … Customer Service. Email: service@rockauto.com.About RockAuto.

Who is RockAuto owned by?

Jim TaylorSubscribe for $1/mo. Jim Taylor, President of RockAuto.com. Jim Taylor and his brother, Tom, grew up in Detroit. That alone could explain why they started an auto parts business.

Where does RockAuto get their parts from?

They use information catalogs from places like http://www.dcinet.com/ and SEMA Data Coop, which provide ACES / PIES information structure for automotive parts. That information gets loaded into their system, and they run their ecommerce off this information.

Does RockAuto sell fake parts?

Rockauto doesn’t buy and sell anything. They just re-sell parts from auto parts distributors or wholesalers and have those places direct-ship them to customers.

Does RockAuto have stores?

RockAuto is an online, family business founded in 1999 by automotive engineers with two goals: Make auto parts affordable (by remaining a strictly online company, we have no store locations, no counter-people and don’t have a lot of money tied up in slow-moving inventory. …

Is RockAuto new or used parts?

All parts we sell are new unless otherwise stated. We do sell many remanufactured parts. If a part is remanufactured, it will state ‘remanufactured’ or ‘reman’ in the part’s description.

Who has the cheapest auto parts online?

6 reputable and affordable places to shop for car parts online — according to a car enthusiastAdvance Auto Parts. Shutterstock. Shop all auto parts and accessories at Advance Auto Parts now. … Pep Boys. Chris Urso/TBO. … Walmart. Shutterstock. … Amazon. Amazon. … eBay Motors. eBay. … Tire Buyer. Tire Buyer.

Does AutoZone price match with RockAuto?

AutoZone Price Matching Policy Your local AutoZone will match the prices at other auto parts retailers in your area, including major competitors like O’Reilly Auto Parts and NAPA Auto Parts, representatives confirmed. AutoZone generally does not price match with online retailers like Amazon and RockAuto.